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Frequently Asked Questions
How do I Stop email notifications?
How can I verify my profile by phone?
How can I upgrade my account/become a premium member?
Which payment methods can I use?
What type of photos are acceptable on EliteMeetsBeauty?
Moderation Policy of EliteMeetsBeauty
Why was my account suspended?
How do I change my age and/or username?
How to contact customer service? click here
General
What does 'Featured users' mean?
How can I change my location, and how does it work?
What does 'Block a user' mean?
How do I block a person?
How do I unblock a person?
I’m experiencing site issues. What do I do?
How do I clear cache and cookies?
How do I change my age and/or username?
Fake profiles
What memberships are available? Can I buy a week/ a month membership?
My account
How can I change my email address?
How can I change my password?
How can I change my profile information?
How can I change my Sex/Orientation?
How can I change my online visibility?
How can I change my search visibility?
Payments
Do I have to pay to use the site?
How can I upgrade my account/become a premium member?
Which payment methods can I use?
Is my payment secure?
Is my membership a monthly payment?
Will my membership renew automatically?
Did you experience issues whilst trying to purchase a membership?
How do I request a refund?
I can't pay/ Card gets rejected
Paid but didn't get premium (Neteller/ApplePay/GooglePay)
How to terminate subscription in case of Apple Payment?
Emails
How do I Stop email notifications?
Why do I have to verify my email address in order to register?
How can I get in touch with support?
Account verification
How can I verify my profile by phone?
Why do I have to verify my email address in order to register?
What options do I have to verify my profile?
Photos
How do I upload a photo?
What type of photos are acceptable on EliteMeetsBeauty?
What are the ‘Anonymizer tools’ and how do I use them?
How do ‘Private Keys’ work?
Chat
What can I know about the chat feature?
Is there a limit for contacting people?
I can't find a person amongst my previously contacted people... What happened?
Registration
How do I create an account?
What should I do if I couldn’t complete the registration process?
Site policy
What type of photos are acceptable on EliteMeetsBeauty?
Moderation Policy of EliteMeetsBeauty
Warning system
Why was my account suspended?
GDPR
What did we do to comply with GDPR?
Leadership
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+1 213-631-3646
Phone support is available in English only.
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Paysec USA LLC
P.O.box 1593, West Plains
Mo 65775
USA